Hiring Right: A Conversation with a CEO

“Sandhya, why does hiring feel like such a gamble? Sometimes we get it right, sometimes we don’t.”

I smiled at the CEO sitting across the table. “Because hiring isn’t just about filling a role—it’s about finding the right fit for your organization’s DNA.”

He leaned forward. “But everyone looks good on paper. How do we go beyond the resume?”

“That’s exactly where most companies miss the mark,” I replied. “Hiring is not just about skills—it’s about alignment of values, culture, and growth mindset. A technically brilliant hire who doesn’t resonate with the culture can cost far more than an average performer who fits well and grows with the team.”

The CEO’s Dilemma:

Every leader wants to hire top talent, but the wrong hire can impact productivity, morale, and even client trust.

What Works Best in Hiring?

1. Hire for Attitude, Train for Skills: A candidate who is curious, adaptable, and aligned with your values will thrive—even if they need skill-building.
2. Culture Fit + Culture Add: Look for people who fit into your culture and bring something new to enrich it.
3. Structured Interviews > Gut Feeling: While instinct matters, structured processes reduce bias and ensure fair evaluation.
4. Onboarding as Part of Hiring: Recruitment doesn’t end with the offer letter. A smooth onboarding ensures the hire integrates faster and contributes sooner.

“So, you’re saying hiring isn’t a transaction—it’s a transformation?”

“Exactly,” I said. “When we hire right, we don’t just add headcount. We build teams that drive the organization forward.”